Nyitvatartás
Misc Peti - a year ago
After the installation, the specialist told me that the tire he put on was life-threatening. If he had shared this information with me beforehand, I wouldn't have asked him to put it on the car. I got so many aggressive responses on the phone that the lady couldn't handle it.
László Kun - 2 years ago
I only had to get a flat tire, but based on my previous Marso experience (Dallas gas station), I was afraid of that too. Although there was a bit of a lull at the beginning, everything went very smoothly afterwards, the lady in the office was very helpful and responsive, even though she really couldn't have made much money from me, hats off. Almost 5 stars, just a little below, but if I ever have to deal with Marso again, I will definitely come here.
Péter Bogár - a year ago
Access, parking and office from Akácfa utca 1 (Main Road). I know it's the neighborhood's fault, but the mechanics don't seem to get any credit...
Máté Kovács - 8 years ago
This morning, November 17, 2017, I had the chance to spend part of my morning here. I can't tell you how dissatisfied I am with the level of service and communication. 1. After I entered the door, I politely waited about 1 meter from the counter, but if I don't go there to pounce on their necks, not even the dog asks me why I came and what I want. 2. Their first request was my registration certificate. Actually, I don't think they have anything in the world to do with my registration certificate, but I held my ground and gave it to them. I would also like to mention that I don't think a registration certificate is needed to change a tire either. 3. Their next request was for the car keys, and they said they would take care of it... I didn't like the idea at all. So that all sorts of mechanics in their work clothes - who I assume don't often drive automatic transmission cars - would get into my car. 4. I was waiting for about 20 minutes when the "expert" came forward to the customer waiting area and showed me a screw, saying "it's not good, it's really tight" to which I asked what it was and what it meant, because he didn't say it himself...and I'm not a mechanic. He said: "the thread might be breaking" to which I said "okay then let's change the screw" to which he said "okay, but it's not sure it will be good" but it didn't say what it depends on and how many screws need to be replaced (or if something else needs to be done) and how much it will cost. 5. Then 10 minutes later the gentleman came out again and showed his fingers, saying "4 screws", I thought to myself, put 4 new screws in. 6. I was sitting for about 1 hour and 10 minutes when I dared to ask the secretary, who is famous for her outstanding politeness, what was the situation anyway, how were we doing, to which the irritated answer was "well, they're doing it, we told them how to do it..." to which I asked if that was fine, but what's taking so long, I know that a screw needs to be replaced, to which the lady corrected me, saying "4 screws and everything is slipping here because of your car, everyone is waiting because of you" all in a style that was like my sweet mother, that I dared to take my car there. Just then the specialist came, with a big vest, and said "so what's the problem?!" - like some volunteer policeman, - to which I said that there was really no problem, I just asked what was the situation with the car that I was assigned to. Then the lady pressed the bill into my hand, which was about a 10 more than I expected. It turned out that they cut a thread on these "little things" that the dog didn't even tell me about (if I had known what they were doing, I would have understood why it was taking so long). Basically, not much more, but why can't this be communicated? Also, why can't they speak politely to the customer who takes their money there? Furthermore, let alone the fact that they didn't put a seat protector on the seat, so they took their seat on the leather seat in the clean clothes mentioned above, on top of all this, when I got the car back, there was such a stinky, old-fashioned, cigarette smell in the car that I think I'll air it out tomorrow. The problem is that they try to make their "services" (they ask for the key, they do it, customer service, etc.) look like a quality brand service, like a salon. The only thing is that the colleagues don't have the competence for it, and the whole thing is a big joke. In a salon, they basically put a protective bag on the seat, all this while a gentleman in a suit brings the car into the service. The car is not full of cigarette smoke and they also inform the person about the last 5 forints, they don't just do it in a way that makes it puff as it falls, and the answer to how much it costs is not "I don't know". I don't recommend it to anyone.
K Zs - 9 years ago
Professional, kind team. They have been in the business for 30 years, so their expertise is unquestionable to me.
